Privacy Policy

Zsquare Interiors ("we", "our" or "us") respects your privacy and is committed to handling your personal information responsibly. This policy applies to information collected through our website, consultation forms, email communications and other interactions with our services.

By using our website or submitting your information to us, you acknowledge that you have read this Privacy Policy. Where consent is required by applicable law, we will seek that consent separately.

We may collect information that you voluntarily provide when you contact us, request a consultation or enquire about our interior design services. This may include:

• Contact details: Your name, email address, phone number and preferred method of contact.
• Project information: Property type, location, design preferences, project requirements, budget range and timelines you choose to share.
• Communications: Messages, enquiries, feedback and other information you provide when communicating with us.
• Technical information: Certain information such as browser type, device information, IP address, pages visited and general website usage data, where collected through website technologies.

Please avoid submitting sensitive personal information unless it is necessary for your enquiry and you are comfortable sharing it.

We use the information you provide for legitimate business purposes, including:

• Responding to your enquiries and consultation requests.
• Understanding your design needs and project requirements.
• Preparing proposals, estimates and project-related communications.
• Providing, managing and improving our services and website.
• Maintaining business records and responding to administrative or legal requirements.
• Sending service-related updates and, where permitted, relevant marketing communications.
• Protecting our website, business and users against misuse, fraud or security risks.

We do not use your information for purposes that are incompatible with the purpose for which it was collected, unless permitted or required by applicable law.

We do not sell your personal information. We may share relevant information only when reasonably necessary:

• Service providers: With trusted providers who support our website, communications, hosting, analytics or business operations, subject to appropriate safeguards.
• Project partners: With contractors, consultants, suppliers or other professionals where sharing is necessary for a project and appropriate to the services requested.
• Legal obligations: Where disclosure is required by applicable law, a court order or a lawful request from an authorized authority.
• Business protection: Where necessary to protect our rights, property, users or business operations, in accordance with applicable law.

We aim to limit shared information to what is reasonably necessary for the relevant purpose.

We take reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. While we take reasonable steps to safeguard your information, we cannot guarantee absolute security.

We retain personal information only for as long as it is reasonably necessary to fulfil the purposes described in this policy, maintain relevant business records, manage project-related obligations or comply with applicable laws.

When information is no longer required, we will take reasonable steps to delete it or securely dispose of it, subject to any legal or operational retention requirements.

Depending on applicable law, you may have rights in relation to your personal information, which may include:

• Requesting access to personal information we hold about you.
• Requesting correction or updating of inaccurate information.
• Requesting deletion of information, where applicable.
• Withdrawing consent where processing is based on your consent.
• Raising a concern or submitting a privacy-related complaint.

To exercise a privacy right, please contact us using the details provided below. We may need to verify your identity before processing your request and will respond in accordance with applicable law.

Our website may use cookies or similar technologies to support essential website functions, understand website usage, improve performance and enhance your browsing experience.

You may be able to manage cookies through your browser settings. Disabling certain cookies may affect some website features. Where required, we will provide appropriate notice and obtain consent before using non-essential cookies.

Our website may contain links to third-party websites, platforms or services. These external services operate independently and may have their own privacy policies and practices.

We are not responsible for the privacy, security or content practices of third-party websites. We encourage you to review their privacy policies before providing personal information to them.

Our website and services are intended for individuals seeking interior design services and are not directed toward children. We do not knowingly collect personal information from children in circumstances where parental consent is required.

If you believe a child has provided us with personal information inappropriately, please contact us so that we can review the matter and take appropriate steps.

We may update this Privacy Policy from time to time to reflect changes in our business practices, website features or applicable legal requirements.

Any revised policy will be published on this page with an updated revision date. We encourage you to review this page periodically to stay informed about how we handle personal information.

If you have any questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, you can reach us using the contact details below.