Terms & Conditions

Welcome to Zsquare Interiors. These Terms & Conditions ("Terms") govern your access to and use of our website, and provide general terms applicable to enquiries and services offered by Zsquare Interiors ("we", "our" or "us").

By accessing or using our website, you agree to comply with these Terms. If you do not agree with any part of these Terms, please discontinue use of the website.

Specific interior design projects may be governed by separate written proposals, quotations, contracts or service agreements. Where applicable, those project-specific documents will set out the agreed scope and commercial terms.

Zsquare Interiors provides interior design-related services, which may include design consultation, space planning, interior concepts, material and finish recommendations, design documentation, project coordination and other related services, depending on the project.

The availability, scope and delivery of any service will depend on the specific requirements of the project and the terms mutually agreed upon. Information displayed on our website is for general informational purposes and does not constitute a binding offer or guarantee of service.

You may contact us through our website forms, email or other available communication channels to request information or a consultation.

• Submitting an enquiry does not automatically create a client relationship or confirm a project booking.
• Any consultation, meeting or proposed service is subject to confirmation by our team.
• Information you provide should be accurate and complete to the best of your knowledge.
• Any preliminary discussion, concept or estimate may be subject to further review and a formal written proposal.

We reserve the right to decline an enquiry or proposed engagement where reasonably necessary, subject to applicable law.

Before a project begins, the agreed services may be documented in a proposal, quotation, contract or other written agreement. This documentation may specify:

• Project scope, design deliverables and services included.
• Project timelines, milestones and expected stages.
• Fees, payment schedules, taxes and any applicable expenses.
• Client responsibilities, approvals and communication arrangements.
• Any exclusions, assumptions, revisions or additional services.

Any change to the agreed scope, deliverables or timeline may require written approval and may result in revised fees or schedules. In the event of a conflict between these general Terms and a signed project-specific agreement, the project-specific agreement will govern to the extent of that conflict, subject to applicable law.

Fees, payment milestones, taxes and any additional charges will be communicated through the relevant proposal, quotation or project agreement.

• Payments must be made according to the schedule agreed in the project-specific documents.
• Any additional services, revisions or project expenses may be charged separately where agreed.
• Applicable taxes, duties or other statutory charges will be handled in accordance with relevant law and the agreed documents.
• Any late payment consequences, if applicable, will be set out in the relevant project agreement and applied subject to applicable law.

No fee, deposit, refund entitlement or payment obligation should be assumed solely from website content. The applicable terms will be those confirmed in the relevant written agreement.

Interior design projects may involve client feedback, design revisions and adjustments as the work progresses. The number of included revisions, approval process and any additional charges will be determined by the applicable project agreement.

Requests to change, pause or cancel a project should be communicated to us in writing. Any resulting changes to fees, deliverables, timelines, expenses or refunds will be handled according to the project agreement and applicable law.

We will discuss material changes with the client and, where appropriate, seek written agreement before proceeding with additional work.

To support the effective delivery of our services, clients are expected to:

• Provide accurate project details, requirements and relevant property information.
• Share approvals, decisions, feedback and requested documents within mutually agreed timeframes.
• Ensure that they have the necessary authority to engage us for the property or project concerned.
• Arrange access to the site and coordinate with relevant parties where required under the project agreement.
• Make payments in accordance with the agreed schedule.
• Inform us promptly of any significant change in project requirements or circumstances.

Delays in approvals, access, information or other client responsibilities may affect project schedules or deliverables. Any resulting adjustments will be discussed in accordance with the project agreement.

Unless otherwise agreed in writing, the content on our website, including text, graphics, photographs, branding, design concepts, illustrations and other materials, is owned by or licensed to Zsquare Interiors and may be protected by intellectual property laws.

You may view our website for personal and non-commercial informational purposes. You must not reproduce, distribute, modify, publish, commercially exploit or create derivative works from our website content without prior written permission, except where permitted by law.

Ownership, permitted use and any licence relating to project-specific drawings, concepts, renders or other deliverables will be governed by the relevant written project agreement.

You agree to use our website lawfully and responsibly. You must not:

• Use the website for unlawful, fraudulent or misleading purposes.
• Attempt to gain unauthorized access to the website, server or related systems.
• Interfere with the website's functionality, security or availability.
• Upload malicious code, harmful content or material that infringes the rights of others.
• Copy, scrape or commercially exploit website content in an unauthorized manner.

We may restrict or suspend access to the website where reasonably necessary to protect our website, users or business, subject to applicable law.

A project may involve third-party products, materials, suppliers, contractors, consultants or service providers. Unless expressly agreed otherwise in writing, such third parties operate under their own terms, responsibilities and warranties.

Product availability, pricing, material characteristics, manufacturing schedules and supplier warranties may be determined by the relevant third party. We may share information about third-party options for consideration, but their terms should be reviewed separately.

Any specific coordination, procurement, supervision or responsibility we undertake for third-party work will be defined in the applicable project agreement.

We aim to provide our services with reasonable care and in accordance with the applicable project agreement. However, to the extent permitted by law, we do not guarantee that the website will always be uninterrupted, error-free or free from technical issues.

Website content, including images, illustrations, project photographs and design examples, is provided for general informational and illustrative purposes. Actual project outcomes may vary due to site conditions, material availability, measurements, client selections, third-party performance and other project-specific factors.

Nothing in these Terms excludes or limits any liability, right or remedy that cannot lawfully be excluded or limited. Any project-specific allocation of risk or liability will be subject to the applicable written agreement and relevant law.

To the extent permitted by applicable law, you may be responsible for losses, claims or reasonable costs arising directly from your unlawful use of the website, your material breach of these Terms or your infringement of another party's rights.

This provision does not apply to the extent that a loss results from our own breach, negligence or other conduct for which liability cannot lawfully be excluded.

We may collect and process personal information when you use our website, submit an enquiry or engage with our services. Our handling of personal information is described in our Privacy Policy.

By using our website, you acknowledge that you can review our Privacy Policy to understand how information is collected, used, stored and safeguarded. Any consent required by applicable law will be obtained separately where necessary.

These Terms are intended to be governed by the laws applicable in India, subject to any mandatory legal protections that apply to the user or the relevant transaction.

Subject to applicable law and any valid dispute resolution arrangement in a project-specific agreement, the courts having jurisdiction in Kolkata, West Bengal, India, shall have jurisdiction over disputes arising in connection with these Terms.

Nothing in this section is intended to restrict any non-waivable consumer rights or other mandatory legal protections.

We may revise these Terms from time to time to reflect changes in our services, website operations or legal requirements.

Updated Terms will be published on this page with a revised date. Your continued use of the website after revised Terms are published will be subject to applicable law and any consent or notice requirements.

Changes to an existing project agreement will be handled in accordance with that agreement and applicable law.

If you have any questions or concerns about these Terms, our website or our services, please contact us using the details below.